Nuffield Health

Fitness and Wellbeing Advisor (Acting Duty Manager)

England, London, City of London
£19100 - £20800 per annum + + gym & healthcare
13 Mar 2018
27 Mar 2018
Nuffield Health
Job Type
Full Time
We're looking for a Fitness & Wellbeing Advisor, with an interest in a Management/Supervisory career path.

This is a fantastic opportunity for the right candidate as you will be appointed Acting Duty Manager with DM shifts allocated in the absence of one of our site managers, for which a payment per shift will apply extra to base salary.

The ideal candidate will have a passion for helping people improve their health. A friendly individual with an approachable personality and someone with a 'hands on' approach who can work well under pressure and thrives in a fast paced environment.

At Nuffield Health, we're changing the way the nation sees health by bringing fitness and healthcare together. It means our Corporate Fitness & Wellbeing Centres are much more than just gyms - they're part of our holistic, integrated health service. It also means there could be exciting career developments ahead.

About the Fitness & Wellbeing Advisor Role

This role is about delivering exceptional customer service, whether motivating members, teaching classes, working with clients on programme design or performing admin duties.

Supervising the fitness floor, you'll offer help and support with exercise programmes and techniques, and give advice on training and lifestyle. In the varied role of Fitness and Wellbeing Advisor, you'll deliver group exercise classes - everything from spin to circuit-based classes. Crucially, you will promote and carry out our unique Health MOT - a health assessment that enables members to work towards manageable personal goals, and empowers them to make changes to their health and fitness. What's more, your varied role will take you beyond the Club, to deliver great health & wellbeing roadshows within the premises of our corporate client.

We are looking for someone who is keen to build a PT client base and increase earnings; there is an expectation to deliver a minimum number of personal training sessions outside of the basic shift pattern, in return for additional payments on top of the annual salary.

We also offer a KPI performance based annual bonus of up to 2% of your basic salary.

Reporting to the Fitness Manager & Assistant Programme Director, you'll be working with 3 other Fitness & Wellbeing Advisors.

About the Duty Manager role opportunity

Management/supervisory experience would be ideal but not essential. We will offer the right candidate all the training & support needed in preparation to take up Duty Management responsibilities.Opening or closing of the club, adhering to company procedures & checklists.

Ensure the smooth running of all operations within the club whilst on shift.

Continuous interaction with members & maintaining a club presence whilst on shift, being proactive and anticipating issues before they arise.

Ensure adequate staff coverage in all departments and deal with any staffing issues to arrange cover or personally conduct breaks.
Take ownership of member feedback to resolve any problems through relevant Head of Departments or managing Clients.
Person in charge for any Emergency situation; including First Aid requirements, Fire Evacuations etc.
Fitness Qualifications, Experience, Skills and Values

As a qualified fitness instructor, you'll hold a Sports Science Degree, Premier/Lifetime Diploma or any CIMSPA level 3 equivalent. A sports science degree or HND is desirable. You'll certainly have a strong fitness background. Experience of working in a corporate or commercial fitness environment is essential. You'll need to be a competent computer user with excellent written and oral communication skills.

Driven and passionate about all aspects of fitness and wellbeing, you'll take an enthusiastic and flexible approach. You'll be a self-starter, able to work on your own initiative, and have a good eye for detail.

Like us, you put people first. You'll take the time to understand each individual client's needs and how to help them achieve their goals, whether they're recovering from an operation or training for a marathon.

You must become familiar with all the therapies, classes and programmes available at the Centre, and be prepared to help with promotional events.
It's important to proactively develop your knowledge, skills and understanding of issues relating to your role and attend training courses as required.

Why Nuffield Health?

At Nuffield Health, we help people live life to the full - not only our clients, but our employees too. With our support, training, generous benefits package and respect for balance, you too can make the most of everything in life.

Key Employee Benefits:

* Continuing professional and career development
* Generous holiday and leave arrangements
* Flexible pension options
* Life assurance and healthcare schemes
* Health assessments (after a qualifying period)
* Free membership for you, and heavily subsidised membership for family, at our Nuffield Health Fitness & Wellbeing Centres
* Cycle to work scheme
* Childcare vouchers
* Employee assistance programme for professional advice and counselling - legal, financial, etc.
* Employee discounts on a wide range of products and services

Nuffield Health is committed to equal opportunities in the recruitment, training, and development of our employees. We have a duty to apply to the Disclosure and Barring Service (DBS) for disclosure on successful candidates.

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