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Conference & Banqueting Assistant - casual

Employer
Principal
Location
The Principal York
Salary
Attractive + Benefits
Closing date
28 Mar 2018

Overview of the role

Working within the Conference and Banqueting department, you will deliver a friendly, warm and intuitive service to all of our guests

Key Duties and Responsibilities

  • Greet every guest every time making every guest feel welcome
  • Provide fast, distinctive, warm, professional and intuitive service to all guests
  • Ensure all meeting rooms are set as per instruction and in line guest requirements
  • Provide food and drink service for all banquets and events and service all conference rooms in use during lunch and break times
  • Demonstrate an in depth knowledge of all beverages and menu items enabling you to answer guest queries with confidence
  • Be generous, commercially best in class and optimise “up sells” at any given opportunity
  • Responsible for opening and closing duties including the set up and break down of stations, clearing and re-setting of rooms and checking tables before service is provided
  • Passionate about the overall cleanliness of the banqueting and event spaces

The hours for this role are scheduled on a rota basis; however we can offer flexible hours

The Ideal Candidate

As a Conference & Banqueting Assistant it is essential you are able to display the following:

  • Previous experience in a guest facing role
  • Excellent organisational and time management skills with attention to detail
  • Be empowered to use your initiative to ensure guest satisfaction
  • Ability to work under pressure, whilst maintaining a positive and can do attitude
  • Guest focused with a genuine passion for delivering sensational service

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