Business Analyst - Trading Systems - Systems Administrator - Process Design - Business Improvement

About the role:

Within our Global Shared Services (GSS), our Trading Systems and Process Design team have a thorough understanding of trading systems and all applicable data sources to assist with system support, business initiatives and delivering business improvements. They are the link between IT and the Trading Floor, liaising with Wal-Mart International Operations, ensuring new developments are implemented on time minimising risk.

As Trading Systems Admin and Process Design Coordinator, you will work with the team to support the effective implementation of new trading systems and processes by building relationships with trading colleagues, seeking feedback and understanding their needs and expectations.

You will need an excellent level of Excel knowledge including the use of macros and formulae, along with extensive practical experience of using Visual Basic (VBA), SQL, Alteryx & Tableau, with the willingness to learn more.

The Ins and Outs:

Within the role you will identity opportunities for smarter ways of working - driving productivity and customer service improvements, also:

• Be accountable for the delivery of small projects, supporting system and process change, business initiatives and activities
• Be accountable for ensuring the GSS Trading Systems and Process Share Point site is regularly updated
• Work closely with our IT department and GSS Innovations to ensure customer requirements are met
• Validate new systems and processes
• Collaborate with the training team to ensure developments are understood and are communicated / trained effectively
• Advise and coach colleagues, promoting best practice
• Investigate and resolve system / process related queries, escalating to IT as necessary
• Be accountable for the creation and on-going maintenance of coupons and restrictions, ensuring accuracy and timely delivery

What you'll need:

You will possess the ability to pick up new systems and process quickly and have a through and methodical approach.

You will possess:

• A good knowledge of VBA and experience of manipulating data sets using SQL & Alteryx
• Quality focussed with an eye for detail
• Have a strong interest in data analysis, along with a logical approach to problem solving
• Strong time-management, planning and organisational skills
• Ability to stay calm and focused under pressure
• Strong interpersonal skills with an enthusiastic and positive approach
• Ability and confidence working with from all areas of the business
• Committed to delivering great customer service