Shore Excursion Assistant
- Employer
- Carnival UK
- Location
- Overseas
- Salary
- Competitive
- Closing date
- 22 Mar 2018
View more
- Sector
- Ski & Seasonal jobs, Ships Retail Sales Assistants, Travel & Culture, Cruise Ship, Overseas
- Job Type
- Full Time
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As a market leader in the cruise industry, we operate spectacular ships all over the world. Join us as a Shore Excursion Assistant and you'll discover that working at sea is more than just a job. It's a way of life. Ensuring the smooth running of the shore excursions operation while promoting and selling interesting and relevant shore excursions, you will visit different places, explore new worlds and gain experiences that will stay with you for a lifetime.
Please note that this advert is not for an immediate vacancy, we are recruiting for a talent pool position, T his means that if you are successful during the recruitment stage, you will be placed in a succession pool to join the fleet when a vacancy arises.
We have an exciting opportunity for you to join our Commercial team in the role of Shore Excursion Assistant. You will advertise and sell shore excursions to maximize on board revenue, assisting with the preparation of accurate and relevant supporting materials.
Your duties will also involve regularly escorting guests on excursions to improve product knowledge and check standard of service provided while interacting with the guests to promote future tours. You will resolve passenger issues or complaints in a professional, customer focused and timely manner.
To be considered a suitable applicant for this role you will:
Please note that this advert is not for an immediate vacancy, we are recruiting for a talent pool position.
Please note that this advert is not for an immediate vacancy, we are recruiting for a talent pool position, T his means that if you are successful during the recruitment stage, you will be placed in a succession pool to join the fleet when a vacancy arises.
We have an exciting opportunity for you to join our Commercial team in the role of Shore Excursion Assistant. You will advertise and sell shore excursions to maximize on board revenue, assisting with the preparation of accurate and relevant supporting materials.
Your duties will also involve regularly escorting guests on excursions to improve product knowledge and check standard of service provided while interacting with the guests to promote future tours. You will resolve passenger issues or complaints in a professional, customer focused and timely manner.
To be considered a suitable applicant for this role you will:
- Have experience working to challenging targets in a services environment
- Have extensive travel experience or knowledge of the travel industry, ideally 4 / 5*
- Confident presenter or experience working with large groups
- Work well under pressure and possess excellent organisational and administrative skills
- Continually strive to improve passenger satisfaction scores and effectively resolve issues or complaints
- Good command of written and spoken English, the ability to speak foreign languages, particularly German, would be ideal
Please note that this advert is not for an immediate vacancy, we are recruiting for a talent pool position.
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