Events Administrator - London

Events Administrator - London

Salary: Competitive

Start Date: ASAP

We are currently seeking an Events Administrator to join our busy central Events Team.

When it comes to elegant luxury in a boutique setting Firmdale Hotels is widely recognised as the market leader. It is thanks to this and our reputation for excellence that our stylish hotels regularly attract a vast number of corporate clients across a range of industry sectors. This is an exciting opportunity to join our highly successful team covering events sales across all of the Firmdale London properties.

Main Duties:

• Acting as the main switchboard for all client bookings
• Directing calls and emails to the correct Events Account Manager
• Providing administrative support to the Events Department
• Updating Booking Event Orders and Event Contracts
• Updating budget figures
• Checking and processing invoices and commission claims for payment
• Handling small private event bookings by phone and email, ensuring all follow ups and chases are completed to maximise booking conversion
• Conducting BEO meetings with the hotel operations teams to run through upcoming events

Skills:

• Previous experience working in an administrative role within a hotel events team
• Highly organised and efficient
• Adaptable and astute to the different requirements of every client
• Superb attention to detail
• Excellent communication skills
• Knowledge of using Delphi is desirable
• A high level of competence and understanding of Microsoft

Hours Required:

As an Events Administrator you will work full time hours as required, Monday – Friday.

To apply for the role of Events Administrator:

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Why Firmdale Hotels?

Firmdale Hotels is an award winning hotel group with 8 luxury boutique hotels in London and 1 in New York. We have won the Queens Award for Excellence three times and the Soho Hotel has won The Cateys Award for Hotel of the Year.

Quality is what we are all about at Firmdale and that’s from our individually designed bedrooms containing original pieces of artwork to the Egyptian cotton linen used in the restaurant. We believe that the customer truly comes first and that if we get the minor detail right then everything else will follow.

Our culture suits down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognised for your individual contribution then this is the company for you.

Due to the large number of applications we receive we are unable to respond to all applicants individually. Your CV will be considered over the next 5 working days. If you do not hear from us by this time, your application has been unsuccessful on this occasion.