Key areas of responsibility:
 

• Managing the entire service department as a decision-maker
• Control and enforcement of the quality standards in the service area
• Responsibility for the sufficient supply of material, equipment and personnel for all service operations according to the prescribed standard
• Ensuring smooth service operations
• Obligation to attend during restaurant and buffet service
• Responsibility for the adherence to all relevant hygiene (HACCP), safety and environmental regulations in the entire service area
• Responsibility for the careful handling of all equipment and machinery in the entire service areaAlways available as contact for passengers regarding inquiries, complaints and suggestions in the service area
• Always available as contact for all those working in the service department
• Motivates service crew to provide excellent service
• Planning, organising, delegating special functions in the service area
• Coordinating service schedules in the service department
• Coordinating vacation schedules in the service department together with the hotel manager 

Qualification: 

• Professional training as hotel / restaurant specialist or evidence of relevant experiences within the area (e.g. by internal qualification), final qualification of a hotel vocational school desired
• Several years' of practical experience
• Excellent knowledge of service and galley area, especially of beverages and wines
• Experience in managing complaints
• Very good knowledge of English language 

Requirements: 

• Specialist competence, ability to work under stress, reliability, creativity
• Pleasant and polite manner, smart and well-groomed appearance
• Cost and quality awareness
• Self-assured and calm manner towards staff and passengers
• Smart appearance
• Leadership skills, capable of motivating staff

River cruises offer daily new perspectives, goals and challenges. For the ships of renowned tour operators, we are looking for crew members who will bring team spirit, professionalism and friendliness on board - Europe's Rivers awaits you!

Please understand that we do not return application documents.