Pro Shop Assistant - Maidstone

Pro Shop Assistant - Cobtree Manor Park Golf Course

Reports to: Golf Operations Manager

Salary: £7.50 per hour

Job Type: You will be required to work shifts in the Pro shop which include early mornings and late evenings on Saturdays and/or Sundays and potentially midweek.

Start date: ASAP

Are you passionate about golf and customer service? 

Mytime Active’s aim is to improve the wellbeing of our customers and their communities through well managed, accessible and good value leisure, golf and health services. We believe everyone has the right to a healthy lifestyle, and we want people to feel the best they can, to ‘feel amazing’.

We are seeking an outgoing and hardworking individual with a passion for golf to join an exciting new team. This role is customer facing and will require an excellent level of customer service. Enthusiasm is key to building and maintaining your relationships with our customers and also your product knowledge and your ability to share information with our customers.

Within this role you will play a key part in the customer experience – you will be the first and last impression of the Golf Course for our customers. Our ideal candidate will have a professional and confident manner who can also keep calm under pressure.

You will be working both as part of a team and also alone. You will be expected to take cash and card payments, answer the phone and take bookings, promote our memberships, upsell products and general housekeeping duties.

There are no specific qualifications required for this job role but experience of working in a fast paced golf environment is essential. Good communication and numeracy skills are also essential.

Due to the nature of the business applicants must be over 18.

Key responsibilities (including but not limited to):

• Meet and greet customers.
• Make bookings and respond to enquiries (face to face and via the telephone.)
• Manage payments and upsell products.
• Promoting our membership options.
• Exceptional knowledge of the services, products and facilities that we offer.
• Ensure there is always a clean and safe environment.
• Build and maintain relationships with our customers.

In return, you get to work for a great company with like minded people with a competitive salary and benefits package including:

• Free access to Mytime Leisure & Golf.
• 20% off food and beverages plus free hot drinks
• Stakeholder pension
• Exceptional discount & salary sacrifice scheme
• Childcare vouchers

Mytime applies its Equal Opportunities Policy at all stages of recruitment and selection.  Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.  Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.