Sales and Catering Assistant

We currently have a vacancy for a Sales and Catering Assistant.

This role provides administrative support to 2 teams whilst also working to achieve sales, profit and service targets.

Key duties and responsibilities

1. Coordinate small private hires from sales enquiry through to contract
2. Provide comprehensive administrative support to the Sales and Catering teams
3. Handle all incoming enquires responding to general issues and directing calls as appropriate
4. Maintain accurate client and customer information
5. Prepare and circulate the weekly events schedule
6. Attend networking and industry events supporting the wider team

Person specification

Essential

• Educated to GCSE level or equivalent with English and Maths
• Experience of delivering excellent customer service
• Experience resolving customer enquiries face to face, on the phone and via email
• Experience of working in an office and performing administrative tasks
• Experience coordinating and delivering small events
• Confident telephone manner
• Highly organised
• Customer focussed

Desirable

• Experience of working or volunteering at a multi-purpose venue
• Experience of working in a sales environment
• Experience creating rotas
• Experience using a contact management system (CRM)
• Knowledge of Alexandra Palace's operations and events
• Understanding of financial processes and procedures

This is not an exhaustive list. Please see the job pack for further details and how to apply.

The closing date for applications is 5pm Tuesday 6 March 2018

Interviews are expected to take place Wednesday 21 March 2018