Reservations Supervisor - Cheltenham

Sales and Reservations Supervisor - Andoversford, Cheltenham

The Lucky Onion are now searching for a talented Sales and Reservations Supervisor to join our highly regarded staff team.

Our ideal candidate will have outstanding interpersonal skills and a passion for delivering exceptional guest service. You will thrive in a fast-paced and dynamic environment whilst retaining a sense of calm under pressure. With a natural ability to build rapport and an excellent telephone manner, you will be confident taking reservations, liaising with departments and dealing with guest queries.

A positive outlook, a good eye for detail and a great head for figures is a must for this role. You will be organised and efficient with a sense of fun and professionalism in equal measure.

Previous experience working in a busy sales or customer service role and a desire to progress your career in the industry would be a massive plus. Flexibility to work daytimes, evenings and weekends is also a requirement.

Our generous staff benefits include:

• A competitive salary (commensurate with experience)
• Excellent career opportunities within a growing and dynamic company
• Great company incentives and rewards
• Employee discounts on our products and in our restaurants and hotels
• Professional development opportunities with industry leaders
• Generous holiday allowance (increasing with years of service)