Skip to main content

This job has expired

Team Members - London

Employer
Benugo
Location
London
Salary
Service charge is included
Closing date
5 Mar 2018

Team Members - London

ROLE PURPOSE: 

To engage with guests appropriately, ensure efficiency and quality of service. To be a great team player to both front of house and back of house colleagues and to maintain the running of your section 

KEY ACCOUNTABILITIES: 

General: 

  • To work within Benugo policies and procedures at all times 
  • To support Benugo vision around People, Product, Customers and Profitability 
  • To engage with the team in a collaborative and constructive manner 
  • To demonstrate a commitment to customer service excellence and deliver against Benugo service standard 
  • To be able to run a section within the Riverfront 
  • Has a great standard of English 

Role Specific: 

  • Deliver fantastic customer service and facilitating any guest requirements to the best of your ability 
  • Assist in the delivery and service of all tea and coffee deliveries, as well as any buffets, day time catering and internal evening function s 
  • Set up all deliveries independently and as a team 
  • Serve food and drinks to guests in the correct style 
  • Enthusiastically and politely interact with guests as appropriate 
  • To be polite, courteous and well presented at all times 
  • Proactively resolve issues and involve the Supervisor or Manager as needed 
  • Maintain a high standard of cleanliness, in line with Benugo Food Safety procedures 
  • Work well within the team, assisting with other duties and responsibilities as and when required, potentially at other Benugo sites 
  • To undertake staff training as and when necessary 


Essential Training: 

  • Benugo Orientation 
  • Benugo Food Safety 

Service charge is also included in addition to the hourly rate 

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert