Team Members - London
- Employer
- Benugo
- Location
- London
- Salary
- Service charge is included
- Closing date
- 5 Mar 2018
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Team Members - London
ROLE PURPOSE:
To engage with guests appropriately, ensure efficiency and quality of service. To be a great team player to both front of house and back of house colleagues and to maintain the running of your section
KEY ACCOUNTABILITIES:
General:
- To work within Benugo policies and procedures at all times
- To support Benugo vision around People, Product, Customers and Profitability
- To engage with the team in a collaborative and constructive manner
- To demonstrate a commitment to customer service excellence and deliver against Benugo service standard
- To be able to run a section within the Riverfront
- Has a great standard of English
Role Specific:
- Deliver fantastic customer service and facilitating any guest requirements to the best of your ability
- Assist in the delivery and service of all tea and coffee deliveries, as well as any buffets, day time catering and internal evening function s
- Set up all deliveries independently and as a team
- Serve food and drinks to guests in the correct style
- Enthusiastically and politely interact with guests as appropriate
- To be polite, courteous and well presented at all times
- Proactively resolve issues and involve the Supervisor or Manager as needed
- Maintain a high standard of cleanliness, in line with Benugo Food Safety procedures
- Work well within the team, assisting with other duties and responsibilities as and when required, potentially at other Benugo sites
- To undertake staff training as and when necessary
Essential Training:
- Benugo Orientation
- Benugo Food Safety
Service charge is also included in addition to the hourly rate
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