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Pool Manager - Romney Marsh

Employer
Park Holidays
Location
Romney Marsh, Kent
Salary
Competitive Salary dependent on experience
Closing date
16 Mar 2018

Pool Manager, New Beach Holiday Park, Romney Marsh

Live on Site

CUSTOMER SERVICE

  • To greet & communicate with customers in a professional and courteous manner.
  • To promote the company and the Park at all times with a positive approach.
  • Dealing effectively and efficiently with customer comments, whilst following company/park guidelines.
  • To ensure that you meet the company Customer Service standards and aim to exceed all customer expectations.
  • To wear full, clean, pressed company uniform, including name badge at all times.

HEALTH & SAFETY

  • The Company operates a Food Safety Policy together with a Health & Safety Policy. These are legal requirements to ensure the Health, Safety and Welfare of all employees, customers, guests and visitors whilst on company premises.
  • To ensure that you complete the company Health & Safety induction and follow guidelines set.
  • To work in a safe manner, with due diligence towards yourself, colleagues, customers and general public at all times.
  • You must report accidents, incidents and hazards regarding Health & Safety to your Manager immediately.
  • To ensure that fire regulations are adhered to at all times and assist with evacuation procedures, if and when required.

ADMINISTRATION

  • It is your responsibility that your timesheet is completed, signed and submitted to your line manager by the end of your shift Sunday, to ensure payment of wages at the end of the month.
  • To ensure that Holiday requests are passed to your line manager for approval, within the required timescale as outlined in the Company Procedure.
  • You must adhere to the Park Holidays UK Ltd stock control and cash handling procedures, as instructed by your line manager or duty manager, if applicable.

ROLE SPECIFIC

  • To attend any relevant training courses as recommended by the General Manager or the Company
  • To meet and exceed annual operating targets.
  • To identify the necessary expenditure required for the pool operation to the General Manager.
  • To complete the site specific NOP and EAP for the parks pool.
  • To monitor health & safety within the pool complex. To ensure training requirements are met by all staff within the area of control.
  • To ensure water quality standards are met in accordance with Company guidelines.
  • To monitor contractors and pool plant maintenance.
  • To monitor safety standards in and around the pool complex.
  • To review risk assessments and ensure they are all adhered to.

TEAMWORK

  • To communicate with other members of the Park Holidays team, both internally and externally in a professional and courteous manner.
  • To work together with your fellow team members to produce standards of excellence within your department and aiming to exceed customer expectations.
  • You may at times be required to assist with duties not directly linked to your Job Description but commensurate with your position from time to time. Your co-operation will be appreciated but not abused.
  • Any Park Holidays UK staff member may be asked

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