Alexandra Palace

Ice Rink Steward - London

North London
£7.50 per hour
16 Feb 2018
16 Mar 2018
Job Type
Full Time, Part Time

Alexandra Palace's on-site ice rink is open all year round and hosts regular public sessions as well as ice hockey, courses, private lessons, birthday parties and events.

We are looking for Stewards to join the ice rink team on a full time, part time and casual basis. You will be a confident skater with experience of dealing directly with customers and educated to GCSE level or equivalent.

Key duties and responsibilities

  • Supervise customer on the ice by helping skaters to skate safely -  25%
  • Deliver an efficient and effective skate hire service - 25%
  • Greet customers, check tickets and answer customer enquiries - 20%
  • Maintain a clean and tidy working environment - 10%
  • Host ice skating birthday parties - 10%
  • Assist with resurfacing the ice in between skating sessions - 5%
  • Act in a health and safety capacity at hockey matches - 5%

Person specification


  • Educated to GCSE level or equivalent
  • Ability to ice skate with confidence
  • Experience of working directly with customers
  • Reliable
  • Punctual
  • Team player
  • Available to work a flexible shift pattern including weekends, evenings and some bank holidays


  • Experience of working in an ice rink or leisure venue
  • Knowledge of Alexandra Park and Palace operations and events
  • Knowledge of health and safety processes and procedures
  • Basic 1st aid

Employees benefit from a generous 28 day annual leave allowance plus bank holidays, training and development opportunities, 15% discount off food and drink across onsite catering outlets, and a cycle to work scheme.

Please note that this is not an exhaustive list - see the job pack and job description for full details

To apply please submit your CV and a covering letter. Please indicate which contract you are most interested in e.g. full time, part time or casual work

Interviews are expected to take place in November

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All questions are required

Are you educated to GSCE level or equivalent?

Can you ice skate?

Do you have experience dealing directly with customers?

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