Hotel Receptionist - Blackpool
- Employer
- Blackpool Pleasure Beach
- Location
- Blackpool, Lancashire
- Salary
- Competitive
- Closing date
- 10 Mar 2018
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Hotel Receptionist - Big Blue Hotel, Blackpool
Department: BBH Reception
Hours of work: 0 hour contract/Seasonal
Roles and Responsibilities
- Provide a warm welcome to guests, building rapport and generally taking care of their needs to create a memorable experience.
- Taking reservations and restaurant bookings
- Face to face customer enquiries
- Ensure that the working area of reception is immaculately presented at all times
- Ensure that your work attire is immaculate at all times
- Ensure that customer expectations are exceeded at all times
- Communicate clearly and effectively to guests and other employees
- Be aware of and operate hotel cash handling, security and emergency procedures and report any discrepancies immediately to the Reception Manager
Our customers have come to expect a warm welcome from us. So, if you have the drive to enhance the memorable experience we create here for our guests this is a great opportunity for you.
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