Events Floor Manager - London

Events Floor Manager - Piccadilly, London

This luxury hotel in London enjoys an unrivalled setting, where the elegance of Mayfair, energy of Soho and sophistication of St. James combine. It's where history, culture, business and the stage are just steps away. That's one reason why, for 150 years, people who make a difference have made their way through these doors. For Oscar Wilde and Muhammad Ali, Winston Churchill and David Bowie, David Chipperfield and Albert Adrià, Hotel Café Royal has always been the vibrant living room of London, the place to convene, converse and celebrate.

Your role

Under the direction of the M&E Operations Manager, you will lead the Operations Team in the coordination of every last detail of your assigned events, to ensure they run flawlessly. You will be responsible for leading the preparation and staging of your assigned event space, ensuing sufficient service equipment and stock is available and mise en place is arranged, AV/Technical equipment is installed and guests are familiar with how to use it and on hand to deal with any last minute issues that arise.

You will be responsible for managing those inevitable last minute changes to timings, numbers and/or itineraries with minimal fuss and professionalism ensuring these are communicated to all who need to know. You will monitor and control all aspects of the event to ensure the highest quality product and service standards are maintained.

You will of course be passionate about food and drink, with an exceptional knowledge on food, wine and beverages in order to train and develop a knowledgeable team skilled in all aspects of F&B including the seamless delivery of service; from buffet lunches, Canapé parties to large sit down banquets and Weddings.

While this is largely an Operational Management role you will also support various management duties including staff scheduling, payroll, training and implementing Health & Safety policies and practices within the department.

Your profile

• A natural elegance for providing a luxurious level of service that is personalised, confident and calm, whilst adding a touch of personality and theatre to the guests’ experience
• Proven experience in a similar Groups and Events supervisory/management role is essential, ideally within a 5 star hotel or other high end establishment
• Exceptional organisational skills, a charismatic leadership style and flawless attention to detail are essential qualities to be successful in this role
• Strong communication skills in order to effectively connect with clients and colleagues -a fluent level of spoken and written English is essential
• Minimum intermediate competency in the Microsoft Office package is essential
• Naturally, your grooming and personal presentation will be immaculate

Your Benefits

• On duty meal
• Weekly dry cleaning allowance
• Fantastic training & development opportunities
• Recognition rewards, employee referral scheme, colleague football team
• Discounted room rates and F&B, as well as other lifestyle discounts
• Be part of an exciting, up and coming brand in the industry – already a member of ‘Leading Hotels of the World’

How To Apply?

Please apply through Caterer by following the 'Apply Now' link below. Please ensure to send a cover letter (outlining your suitability for the vacancy) and a resume that is fully up to date and correct.

Unfortunately due to the volume of applications, we are unable to contact unsuccessful candidates.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates.