Woolwich Library, operated by GLL, are looking for a Library Assistant to work in Woolwich, South East London. With over 2.4 million visits each year, Greenwich Libraries are among the most used libraries in the county, giving access to a wide variety of books and other materials, computer facilities and an exciting range of activities. With community at the heart of everything we do, as a Library Assistant, you will ensure that every visitor to the Library is welcomed into a clean, safe and attractive environment that can service their needs and ensure that they want to keep returning.

As a key frontline staff member, you will adapt to and acknowledge the diversity of our visitors and what they aim to get out of their library visit as well helping them to discover our wide range of resources and services. Your passion for libraries and community engagement will be apparent as you help people do everything from discovering new authors to helping them find their ideal job using our IT systems. You will ideally be a keen library user, but it will be your enthusiasm for helping others and devotion to customer care that makes you really stand out. Naturally good with people, you will be able to put people of all ages and backgrounds at ease whilst helping to promote our services.

You will also have excellent numeracy, literacy and communication skills. Organised, efficient and thriving on variety, you will be just as competent using IT and library management systems as you are running storytimes and family fun days for our younger audience. It goes without saying that you will need excellent numeracy, literacy and communication skills, but you will also need excellent administration skills, knowledge of safeguarding children and vulnerable adults and the processes involved with the security and operation of a public building.

In return, we offer:

• Pension
• Childcare vouchers
• Ride to work scheme
• Discounted membership at our leisure centres
• The opportunity to join the GLL Society and have a say in how we're run plus associated social events
• Career pathways
• Ongoing training and development

If you have the passion and skills for this role, apply now.

All pay rates are subject to skills, experience, qualifications, age and location.

To be shortlisted for the role, internal applicants will need to demonstrate their commitment to GLL by becoming a Society member where eligible.

GLL is an equal opportunities employer.

About Us

Better libraries are operated by GLL, the UK’s largest leisure provider and one of the first and largest leisure social enterprises. Our aim is to get more people, more active, more of the time whilst making leisure and community facilities accessible and affordable. We partner with local authorities to run leisure centres, swimming pools, libraries, children’s centres, spas, events spaces and world-class sporting venues such as the Copper Box Arena and London Aquatics Centre on the Queen Elizabeth Olympic Park - all under our Better brand. As a not-for-profit organisation, we’re different. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are an Investors in People Silver Award employer.