Customer Service Apprentice - Sandy Bay, Ashington

Enjoy this wonderful unspoilt location in the North East, with stunning cliff top views, a Koi Carp ornamental lake and a sandy beach stretching into the distance. There's always something to do indoors or outdoors with fun activities, a luxurious heated indoor pool, an authentic Fish & Chip shop and scintillating evening Entertainment!

Are you a passionate about customer service? Do you want to start a new and exciting Apprenticeship? Parkdean Resorts are delighted to be recruiting a Customer Service Apprentice to join the team at our fantastic Sandy Bay Holiday Park based in Ashington, Northumberland.

Reporting to the General Manager, you will support the Holiday Sales team by:

* Providing first class Reception skills to our holiday guests at all times.
* Ensure any queries or jobs required are dealt with efficiently and customer is fully informed and happy.
* Assisting with checking in/checking out guests.
* Ensuring reception area, counter area and holiday guest area, is clean and tidy at all times.
* Carrying out company cash handling procedures.
* Preparing for arrivals day - arrival and departure letters, welcome packs, key packs

The successful Candidate will:

* Have a passion to work within customer services.
* Be confident and outgoing, with the ability to liaise with customers.
* Have excellent organisational skills, with the ability to prioritise workload.
* Have exceptional communication skills, both written and verbal.

Benefits

* Competitive rates of pay
* Discretionary bonus packages
* Fantastic team environment
* 25% discount on holidays for yourself, friends and family
* Stand-by breaks available at a discounted rate
* Full uniform provided where necessary
* Full training