Meetings & Events Sales Co-ordinator - Newcastle

About us...

At Cairn Group we’re ambitious. With a varied and extensive portfolio of hotels, bars and restaurants, we’re focused on continual growth and are in it for the long haul. We invest in our properties and our employees.

We are a family owned business with family values at our core. With a growing team and sites UK wide, we currently have a fantastic new opportunity for a Meetings & Events Sales Co-ordinator at Holiday Inn Newcastle- Jesmond.

About the role…

You will be the first point of contact for all new enquiries and therefore will have strong administration and communication skills, and be a real people person.

Possessing the ability to confidently respond to all incoming enquiries by phone and email, your principal duties will include: promptly providing professional quotes and proposals in line with venue strategy, ensure all provisional business is chased, be focused on securing new contracted business and developing relationships with our new and regular clients.

About you…

Ideally you will have previous experience of working in a conference centre or large conference hotel and knowledge of venue booking systems.

You must be able to demonstrate real interest in customer requirements to effectively match our facilities, be passionate about delivering excellent customers service and be a team player who enjoys working together to exceed targets.

You will also have a positive attitude, a commitment to delivering excellent customer service, strong IT skills and good understanding of the importance of data capture processes.

We can offer:

Pension scheme 

IHG Rewards Scheme

Childcare Vouchers

Cycle 2 Work Scheme

Retail and travel discounts

Recruit a friend Scheme

Star of the Month Awards

Corporate Discounts

Induction and training programme 

Flexible working arrangements to help balance work and home life

We are an Equal Opportunities employer and welcome applications from all sectors of the community.