Set up in March 2004, Irish owned company Staycity Serviced Apartments (www.staycity.com) offer a superb range of serviced apartment accommodation in Birmingham, Dublin, Edinburgh, Liverpool, London, Manchester & Paris and have an exciting role for a full time Sales Executive for its Heathrow operations.

The successful candidate will essentially have a strong background in processing the day to day sales administration tasks with a hands-on approach.

Responsibilities:

• Assists the Corporate Sales Manager with a corporate business plan and corporate sales strategy for the market that ensures attainment of company sales goals and profitability.
• Initiates and coordinates development of action plans to penetrate new markets.
• Assist with the administration of the day to day property mgmt. systems (e.g Opera/Ideas/Siteminder,etc – training provided) 
• Assists in the development and implementation of marketing plans as needed. 
• Provides timely feedback to senior management regarding performance.
• Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
• Maintains accurate records of all pricings, sales, and activity reports.
• Creates and conducts proposal presentations and RFP responses. 
• Controls expenses to meet budget guidelines.
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
• Also, secure and manage national corporate accounts by building and maintaining professional relationships with key bookers.
• To be completely familiar with the company’s products and services (including commission based projects) and to promote cross selling across the portfolio at all time.
• To actively promote sales and marketing activity by assisting with marketing campaigns, mail shots, sales blitz etc.
• Making sales calls and creating weekly appointments.
• To assist with promotional road shows and presentations undertaken by the company
• To assist and help co-ordinate corporate sales events within the cities
• Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.

Quality & Customer Service

• To work with the City General Manager & Corporate Sales Manager to ensure new companies are looked after, ensuring they receive excellent service and are encouraged to use us again
• To deal with any queries or complaints that may arise in a professional and efficient manner, making sure to notify the relevant manager of any problems that have occurred

Communication, Teamwork & Leadership

• To meet weekly with the General Manager and Corporate Sales Manager

• To lead by example, specifically with regard to personal presentation, punctuality, attendance, application to work, team work and customer care
• To be flexible with regard to working hours, travel and place of work
• Insures that all activity standards for prospecting calls, appointments, presentations, proposals and closes are met and exceeded.
• Sets example in areas of personal character, commitment, organizational and selling skills, and work habits.
• Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
• Demonstrates ability to interact and cooperate with all company employees.

Job Specifications:

At least 1-2 years’ experience in either a serviced apartment/aparthotel or hotel sales background.   

• Extensive experience in all aspects of Supplier Relationship Management.
• Strong understanding of customer and market dynamics and requirements.
• A strong working knowledge of English.
• Willingness to travel and work in a team of professionals.
• Ability to drive sales activity and revenues
• Knowledge of Opera/IDEAS/Siteminder an advantage