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Deputy Manager - Hereford

Employer
Yates
Location
Hereford, Herefordshire
Salary
Negotiable
Closing date
5 Mar 2018

As one of our Deputy Managers we need you to be able to lead from the front on every shift. Being the key support to the General Manager means that you need to be there for your team and guests at all times. Ensuring the team are clear on what needs to be done plus making sure everything is safe and legal all whilst having fun and making sure your guests are having a great time, is your ultimate goal. Big smiles, engaging personality and a genuine, authentic way about you to keep everyone happy - this role is guaranteed to be challenging each and every day and never, ever dull! And if you are hungry for success our Accelerator programme ensures our best Deputy Managers get the development they need to take on their first General Manager position.

We are the largest privately held Pub and Bar operator in the UK and we are looking for an experienced Deputy Manager to join our team to assist the General Manager in improving all aspects of the business. As a Deputy Manager, you will need to be able to demonstrate passion and energy to deputise in the absence of the General Manager and lead the team. Main responsibilities include:

Conduct appraisals and produce development plans for team leader and team members; develop team members to team leader position
Assist the general manager to train, coach, mentor and motivate team members
In the general managers absence, attend area meetings and feedback any relevant information to the management team and team members
Deal with team member performance issues and escalate where appropriate
Hold pre-session briefings as and when appropriate
Take responsibility for own training
Have knowledge and understanding of competitor activity and assist with implementing and driving promotions
Understand the pub’s budget and manage expenditure accordingly
Demonstrate good understanding of the P&L
Lead by example to ensure that the highest possible levels of customer service are delivered by the team at all times
Service and standards are implemented and adhered to by team.

In return, we can offer you a competitive Deputy Manager package with an uncapped bonus scheme, an award-winning development programme along with some great incentives. You will also get 25% discount for you and your entire party in all our bars and venues and access to our Stonegate discount scheme that gives you money off hundreds and brands and services.

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