Assistant Health Club Manager - Leicester

Assistant Health Club Manager - LivingWell, Hilton Leicester

The LivingWell Leicester at Hilton Leicester has the largest membership within the UK for the LivingWell chain.

For our members being part of LivingWell Health Club is about being part of a club that cares, where they can enjoy a breadth of quality facilities delivered with a genuine passion for service and an obsessive attention to detail. With this comes high expectations on customer service.

We take pride in the facilities and the services which we offer and so importantly the first impression must be the right impression.  The assistant manager is responsible for ensuring we offer a safe and clean environment for our members to enjoy.

You will need to be able to operate in a fast paced environment whilst being pro-active.

Where Are We And What’s The Hilton Connection?

Being part of Hilton, you’ll find us in over 40 convenient locations across the UK and Ireland. Our network also extends overseas, with clubs open in Australia, Germany and Malta, to name just a few. The Hilton name brings the reassurance of quality and excellent service. Our clubs continue that great pedigree, with gym equipment, indoor pools, therapeutic health and beauty treatments and a host of Hilton-related benefits exclusive to LivingWell members, including discounted dining.

Why join the Hilton family as an Assistant Health Club Manager?

• Hilton reached #9 in the World’s Best Places to Work - this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career.
• “It’s your world” –Your next role could be as a Health Club Manager or why not move into a different department like Sales, Accounts or Human Resources in over 100 different countries
• Personal Development programmes
• Worldwide travel perks - up to 30 nights at discounted rates and 50% F&B discounts
• Industry leading benefits including contributory pension scheme, discounted dental and health cover, and high street discounts
• 28 days holidays including bank holidays (increasing yearly)
• Complimentary meals on duty and uniforms provided
• Offering a salary of £19,500

What will I be doing?

• Assist with managing Health Club operations & managing team members to ensure motivation, provision of high quality service and engagement
• Active involvement in recruiting, managing, training of the team
• Positive impact in meeting targets and overall department budget
• Manage feedback effectively, ensuring exceptional service and programme improvement
• Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests

What are we looking for?

• At least NVQ level 2 in Fitness Instruction/Personal Training
• Supervisory/Management experience within the leisure sector
• Ability and Enjoy to work on your own or in teams
• Genuinely friendly and caring
• Good communication, personal presentation and attention to detail  
• Resilient and can work under pressure

To apply for this role

We are looking to fill this job as soon as possible and aim to come back to you within the next 2 weeks. If you are successful, you will be invited for an interview followed by a trial shift.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage