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Head of Childcare - Europe

Employer
Mark Warner
Location
Europe
Salary
Competitive
Closing date
21 Feb 2018

Job Details

Head of Childcare

Destinations: Val d’Isère, Tignes, La Plagne, Méribel, Les Deux Alpes and St Anton

We have fantastic career opportunities within our childcare programme at Mark Warner. Our Head of Childcare have overall management of the childcare department in one of our superb hotels.

As Head of Childcare you’ll have proven management skills and experience leading and supporting a large team. You’ll have an excellent understanding of the dynamics of childcare and guarantee the effective management and organisation of the department whilst ensuring in everychildren’s club your team deliver the highest level of carein a safe, happy, stimulating environment

Main Responsibilities

Operational

  • Ensure your team deliver an unforgettable holiday experience to parents and children
  • Ensure standards, ratios and conditions of registration are maintained at all times
  • Maintain up-­‐to-­‐date records for all children
  • Implement health and safety policies, ensure fully operational on a daily basis
  • Audit, evaluate and manage risk ensuring any remedial action is taken immediately
  • Establish high standards of organisation and co-­‐ordination within your department
  • Action and monitor any parents’ child-­‐related issues
  • Build and support a strong relationship with the Hotel Manager
  • Ensure nutritional needs of children are met
  • Assist in the development of childcare standards, procedures and information systems
  • Evaluate childcare quality in each department, identify and address areas for development
  • Coordinate all childcare evening services

Communication

  • Actively promote the childcare department to all guests, ensuring parents and guardians are well informed about the department, its services and facilitie
  • Encourage good communication links between all other departments
  • Establish, develop and maintain professional working relationships with all department managers, local staff and external companies

Personnel

  • Manage staff reviews, appraisals and any disciplinary or grievances matters
  • Develop a training plan, evaluate training undertaken by your team
  • Ensure all new staff follow an induction programme, are mentored and trained
  • Ensure your team are trained, motivated, appraised and developed in a positive and effective manne
  • Support and supervise all staff with their day-­‐to-­‐day duties
  • Monitor staffing levels and liaise with the Hotel Manager

Financial

  • Manage care, maintenance and security of equipment and toys
  • Monitor and control department costs
  • Inventory check

Abilities and Skills

  • Present a ‘can do’ attitude
  • Team skills
  • Confident, assertive self-­‐motivator, show initiative
  • Flexible approach
  • Customer orientated
  • Organised, be pro-­‐active, a good planner
  • Effective leadership skills
  • Decisiveness
  • Articulate
  • Staff development
  • Patient and sympathetic by nature
  • An affinity with children

Essential Requirements

  • CACHE, NNEB, City & Guilds, BTEC National Diplomas or equivalent qualification to level 3
  • At least 2 years’ experience in a childcare environment
  • Excellent communication and administration skills
  • Ability to use initiative, plan, organise and prioritise work load 
  •  Experience in Nursery Management
  • Experience with a wide variety of ages
  • Current First Aid Certificate
  • Fluent in English
  • Enhanced disclosure required through the ‘Disclosure and Barring Service (DBS) §§ UK/EU Passport holder
  • UK National Insurance Number
  • UK Bank Account

Package and Benefits

  • Return travel to/from UK
  • Medical insurance
  • Comfortable accommodation
  • All meal
  • Discounted drinks and beauty treatments (dependent on resort)
  • Lift pass, ski equipment hire and discounted lessons for beginners
  • Smart uniform
  • Holiday concessions for friends and family
  • A competitive salary
  • Comprehensive training
  • Opportunity to work year-­‐round
  • Management development

About Mark Warner

Mark Warner specialise in superb activity holidays to top ski resorts in Europe and beautiful beach locations in the Mediterranean. Our holidays are perfect for everyone from families, singles or couples to groups of friends.

Who We Are

With 40 years’ experience we have grown into one of the most highly regarded independent travel companies in the UK. We have received numerous accolades and are very proud to have recently been voted ‘Best Family Tour Operator, Best Activity & Adventure Operator, Best All Inclusive Operator’ and to win silver for ‘Best Ski Operator’.

Our Team

We continue to be market leaders for family holidays and each eary employ over 1,500 staff to work in our overseas resorts. With 50,000 clients travelling with us across our summer and winter programmes we see an incredible 40% rebook future holidays. Much of our success is attributed to the high quality of our staff and their dedication to outstanding customer service.

Looking for a Career or just a one-­‐off Season?

Providing both winter and summer holiday packages puts us in a unique position to offer plenty of opportunities for career progression. Whether you’re looking for a short-­‐term challenge or career development, Mark Warner offers a rewarding adventure and fantastic opportunities whatever path you choose.

Company

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