Sales Manager/Club Assistant Manager - Northwood

Sales Manager/Club Assistant Manager - Northwood

Fit Club is a new concept specialising is the very latest of Fitness monitoring systems to provide intelligence to both members and trainers in order to help our members reach their fitness goals. We have an opening for a Sales Manager/Club Assistant Manager to join the team here at Fit Club in Northwood.

This is an exciting opportunity to join a young, dynamic company with a large roll out plan in place.

Title: Sales Manager / Club Assistant Manager

Club Location: Northwood 

Responsible to: Head of Operations

Salary: Competitive Basic & Bonus

Overview and Objectives:

This role is a key role in a Fit Club facility, responsible for overall day to day management of all operations. Working closely with the Head of Operations, the position will have full accountability and authority for all operational aspects and management of staff, including sales, marketing and general administration.

Key accountabilities that are part of the role:

Membership Sales & Retention

• Driving club growth through quality membership sales
• Increasing member retention through member engagement.
• Tracking and reporting on various sales ratios
• Developing and following up on staff sales performance

Marketing & Community Activities

• Execution of marketing initiatives as laid out by the company
• Local area marketing planning and execution
• Generation of community focused initiatives
• Maintaining best practice digital presence

Club operations and presentation

• Reconciling monthly membership billings
• Chasing outstanding debtors
• Maintaining club presentation to the highest possible standard
• Maintaining equipment functionality and servicing

Management of Personal Trainers & Group Fitness instructors

• Recruitment of professional personal trainers (sub-­‐contracted)
• Assistance in marketing and development of personal trainers
• Design, manage and maintain weekly Group Fitness timetable
• Recruit and retain top quality fitness instructors

Key Performance Indicators:

• Net Membership Growth
• Retention Rate
• Club Audit Results
• Customer Satisfaction
• PT Engagement & Group Fitness Attendance

Selection Criteria:

• Proven sales experience is an advantage
• Previous administration experienced preferred
• REPS Level 3 qualified preferred but not required
• Enthusiastic, empathetic and conscientious personality a must