Britannia Hotels

Food and Beverage Supervisor - Bromsgrove

Bromsgrove, Worcestershire
Competitive Salary
11 Oct 2017
08 Nov 2017
Job Type
Full Time

Food and Beverage Supervisor - Bromsgrove

Britannia Hotels is the fastest expanding independent UK hotel group, currently we have 51 hotels (and growing) and 6 Pontins Holiday Parks. A fiercely independent, innovative and thriving company, our success has been built on the can-do attitude of the people who work for us.

Role Title:           Food and Beverage Supervisor 

Reporting to:     Food and Beverage Manager  

Role Objective

The successful candidate will be well presented, flexible, hard-working and possess excellent customer skills. He/she will have had previous supervisory F&B experience since the role involves ensuring the successful day-to-day running of our restaurants.

Main Responsibilities

  • To ensure that the restaurant is kept clean and tidy at all times.
  • To ensure that the restaurant is running smoothly
  • To ensure that procedures are adhered to and followed at all times
  • Ensure that the restaurant set up is appropriate, clean and tidy for the following shift
  • To deal with guest complaints and queries and advise F&B Manager or Duty Manager of any issue happening in the restaurant
  • To ensure guest satisfaction at all times and to encourage feedback from the guests
  • This list is not exhaustive and you may be asked to do other duties as and when required.

 Person Specification

The candidate must be:

  • To have a positive attitude towards guests, being friendly and courteous at all times
  • To have a positive attitude towards staff, showing the example at all times
  • To be able to keep calm and organised under pressure, working with the staff in the restaurant to deliver a high standard of service.

Employee Benefits

  • Up to 28 days holiday including bank holidays per annum
  • Discounted weekend breaks
  • Meals on duty (Subject to eligibility)
  • Uniform (Subject to position)
  • Accelerated promotion prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.

Britannia Hotels will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions.  If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.

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