Assistant Front Office Manager - Solihull
Assistant Front Office Manager - Forrest of Arden, Solihull
This four star hotel has a focus on culinary excellence with our AA Rosette-awarded restaurant. Marriott International is the worlds’ largest hotel company and provides associates with extensive, ongoing training and development for long term career opportunities.
Forest of Arden is located in the heart of the West Midlands, near Solihull with easy access to the M6, M42 and M40. Just four miles from Birmingham NEC, Airport and International Train Station, Forest of Arden is part of an exclusive collection of Marriott country clubs and is the perfect location for business and leisure.
This Marriott hotel is one of the top UK golfing destinations with two golf courses and an academy. Forest of Arden also offers outdoor tennis courts, a fully equipped fitness Centre and relaxing Spa.
This position is to assist the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. Previous reception / front office experience required.