Britannia Hotels

Health Club Supervisor - Stockport

Stockport, Greater Manchester
29 Sep 2017
19 Oct 2017
Job Type
Full Time

Health Club Supervisor - Stockport

Role Title:           Assistant Health Club Manager

Reporting to:      Health Club Manager

Role Objective

  • To retain and increase club membership through the operation of a profitable, clean and safe facility
  • To be involved in every aspect of supervising the club with a hands-on attitude.

Main Responsibilities

  • Maintain regular communication with the Health Club Manager in order to ensure the overall upkeep and cleanliness of the club. 
  • To assist the Health Club Manager to do a complete operational audit and walk through of the facility at least once a day and be completely up to date with all operational issues
  • Handle any member complaints before they escalate in an order to maintain member satisfaction and retention
  • Maintain an accurate current and potential client base for the purpose of communicating future offers and facilities
  • Ensure product knowledge on hotel products and services is up-to-date at all times
  • Ensure all opportunities are taken to promote products to customers and to increase the membership base
  • This list is not exhaustive and you may be asked to do other duties as and when required.

 Person Specification

The candidate must be:

  • Maintain at all times a good liaison and working relationship with colleagues and clients
  • Quality of audit and administrative procedures

Employee Benefits

  • Up to 28 days holiday including bank holidays per annum
  • Discounted weekend breaks
  • Meals on duty (Subject to eligibility)
  • Uniform (Subject to position)
  • Accelerated promotion prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.

Britannia Hotels will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions.  If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.

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