Britannia Hotels

Reception Manager - Aberdeen

Aberdeen, Aberdeenshire
Competitive Salary
29 Sep 2017
27 Oct 2017
Job Type
Full Time

Reception Manager - Aberdeen

Role Title:     Reception Manager 
Reporting to:     General/Operations Manager 

Britannia Hotels is the fastest expanding independent UK hotel group, currently we have 51 hotels (and growing) and 6 Pontins Holiday Parks. A fiercely independent, innovative and thriving company, our success has been built on the can-do attitude of the people who work for us.

Main Responsibilities

  • To ensure all reservations are of a company standard with a guaranteed method of payment to maximise revenue within the Hotel.
  • To manage, train and develop the Reception and Night teams.
  • To effectively supervise and control the operation of the Reception department. 
  • To hold regular departmental meetings, ensuring that all staff are fully trained and briefed on any changes or forthcoming events.
  • To produce monthly training plans in which departmental, Hotel and statutory needs are identified.
  • To ensure all accounting procedures are carried out and procedures relating to the Reception and Nights department.
  • This list is not exhaustive and you may be asked to do other duties as and when required.

Employee Benefits

  • Up to 28 days holiday including bank holidays per annum
  • Discounted weekend breaks
  • Meals on duty (Subject eligibility)
  • Uniform (Subject to position)
  • Accelerated promotion prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.
Britannia Hotels will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions.  If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.

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