Britannia Hotels

Head Housekeeper - Wolverhampton

Wolverhampton, West Midlands
29 Sep 2017
27 Oct 2017
Job Type
Full Time

Britannia Wolverhampton Hotel 

Britannia Hotels is the fastest expanding independent UK hotel group, currently we have 51 hotels (and growing) and 6 Pontins Holiday Parks. A fiercely independent, innovative and thriving company, our success has been built on the can-do attitude of the people who work for us.

Role Title:           Head Housekeeper

Reporting to:     General Manager   

Main Responsibilities

  • To effectively manage the department to ensure cleanliness of all public areas, bedrooms and corridors.
  • To ensure all housekeeping reports, including daily discrepancy reports are given to the General Manager.
  • To liaise effectively with reception to ensure all out of order rooms, room move and room allocations are processed correctly.
  • To ensure the cleaning cost per room is maintained within company standards.
  • To recruit, train and develop all housekeeping staff.
  • To ensure adequate control of linen and to liaise with the laundry to ensure adequate available stocks.
  • To ensure all staff work with laid down procedures of Health, Safety and Hygiene.

Person Specification

  • Minimum of 1 year’s previous similar experience as Head Housekeeper.
  • Able to work effectively under pressure and to deadlines.
  • You must be able to deal with unscheduled events such as delayed flights.

Employee Benefits

  • Up to 28 days holiday including bank holidays per annum
  • Discounted weekend breaks
  • Regular Appraisals
  • Meals on duty
  • Uniforms (Hotel based staff only)
  • Accelerated promotion prospects

Britannia Hotels are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.

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