Four Seasons Hotels

Guest Services Supervisor - Hook

Hook, Hampshire
22 Sep 2017
20 Oct 2017
Job Type
Full Time

Guest Services Supervisor - Four Seasons Hotel, Hampshire

Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s ‘100 Best Companies to Work For’ every year since 1998…come and find out why! With over 100 hotels globally,  Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.

Join a diverse and talented Guest Services team in the English countryside, only 15 minutes from Fleet and Farnham.

Four Seasons Hotel Hampshire is an intimate retreat steeped in history and set in a picturesque countryside estate, with 133 bedrooms, a varied selection of restaurants for the guests to dine in and an award-winning spa. 

The role of Guest Services Supervisor involves:

The Guest Services Supervisor is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after. As the first and last impression of the Hotel, this high profile department carries a special responsibility. As Supervisor, the role is to lead the Guest Service Agents, taking on both administrative and operational duties.

The Guest Service Agents are based at the main entrance and greets each guest by name upon arrival and departure. This person transports luggage to the guest room for arrivals and transports luggage for departing guests to the hotel entrance or into temporary storage. The Guest Service agents are also responsible for valet parking.

Due to insurance restrictions, the Guest Service Supervisor must be over 21 and have a clean driving license.

Just some of the Benefits Four Season Hotel Hampshire employees enjoy:

  • Excellent Training and Development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts (based on length of service)
  • Meals on duty and Laundered uniform
  • Transportation from local train station
  • Free dental insurance after one year service
  • Employee Recognition Programmes

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