Team Support - Norwich

Recruiter
Location
Norwich
Salary
Competitive
Posted
11 Aug 2017
Closes
08 Sep 2017
Ref
TC4100817_220358
Job Type
Full Time


Job Introduction:
Shift pattern Days From time To time Sun 05:30:00 14:30:00 Tue 05:30:00 14:30:00 Wed 15:30:00 23:30:00 Thu 14:30:00 23:30:00 Fri 14:30:00 23:30:00
Shift Pattern; Variable from day to day but planned in advance. 
Tesco will only recruit individuals who have passed the school leavers age.  To find out the school leavers age for your country please visit the following link;  https://www.gov.uk/know-when-you-can-leave-school


Main Responsibilities:
Serving our customers and exceeding their expectations
Coach and coordinate the team, ensuring they have the capability to deliver exceptional customer service.
Being knowledgeable, passionate and proud of our great quality and range of products.
Coach your team to be passionate and knowledgeable about the products on the department, showing them how to interact with customers by role modelling great service.
Analyse customer feedback and trading patterns to ensure we are pre-empting their needs, driving sales and creating a great atmosphere.
Supporting my managers to co-ordinate seasonal, community and charity events to create a great inclusive atmosphere.


The Ideal Candidate:
It's a role for those who love retail and put people at the heart of everything you do.
You are a great communicator who will share knowledge, experience and best practices, creating a team spirit across the department.
You are natural and welcoming with customers, putting them at the heart of whatever you.  You take the time to listen and understand others, building strong relationships with your colleagues and customers.
You act quickly, making decisions based on what is right for customers and colleagues.  You thrive on change and are at your best when delivering it.
You have energy and drive to deliver beyond expectation.  You do the right thing whether everything is going well or times are tough, and know how to consistently be at your best.
You are always looking for ways to improve your department and store, sharing ideas, putting them into action and encouraging colleagues to do the same
We're proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. Our aim is to attract and welcome a diverse range applicants from all walks of life to help improve and develop our team every day.