Shift Leader - Hemel Hempstead

Recruiter
Location
Hemel Hempstead
Salary
Competitive
Posted
11 Aug 2017
Closes
08 Sep 2017
Ref
TC4100817_219693
Job Type
Full Time


Job Introduction:
Shift pattern Days From time To time Mon 06:00:00 14:30:00 Tue 06:00:00 14:30:00 Thu 14:00:00 22:30:00 Fri 14:00:00 22:30:00 Sat 10:00:00 17:30:00
Shift Pattern: Varies from day to day including early and late but are planned in advance
 
Tesco will only recruit individuals who have passed the school leavers age.  To find out the school leavers age for your country please visit the following link;  https://www.gov.uk/know-when-you-can-leave-school
 
Please note that we can only accept candidates over the age of 18 if the role requires working before 6am or after 10pm or involves working in areas such as the Backdoor, Beers Wines & Spirits or Counters. 


Main Responsibilities:
As a Shift Leader, you will be working in a fast paced retail environment where no day is the same.
You will take ownership of store activities by running duty shifts, co-ordinating a team to deliver a clean and full store that exceeds customer expectations.
As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback
You will have a great understanding of how your store is performing and be the expert in delivering practical actions for its improvement by taking a hands on approach.
With your guidance, your store will always remain a safe place to work and shop.


The Ideal Candidate:

•    You are able to role model giving great, natural customer service ensuring every customers needs are met
•    Be able to build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best
•    You are a clear communicator and use a variety of methods to keep the team well informed
•    Be confident in taking the lead as at times you will be in charge of the store.
•    You are flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues
•    You have energy and drive to deliver beyond expectations and effectively balance priorities
•    Always looking for ideas and opportunities to serve Britain's shoppers a little better everyday.