Front of House Member - London
Front of House Member - Tower Hill, London
ONE LDN is the industry's latest fitness phenomena!
ONE LDN delivers unparalleled service levels to our members. We do not compromise on bringing in the very best instructors. We search the industry for the exceptional personal trainers and studio instructors, putting member experience at the forefront of our community. ONE LDN has aggressive expansion plans, with a methodology of developing and nurturing staff enabling them to become the management of the future.
We are currently hiring full time and part time members at our Tower Hill Studio
Front of House Team
We are always looking for full time and casual front of house who are energetic, dynamic, customer focused individuals to join our front of house team. Placed at the heart of our business the front of house team will lead our member experience. Helping to provide informative support and encouraging our members to experience everything ONE LDN has to offer.
The front of house team will be responsible for answering telephone queries, administration, membership sales, studio management, telephone and face to face sales, member inductions and opening/closing duties, which includes shift operations. The front of house team role will include working with the club manager on monthly club events, outreach corporate sales, health assessments and member engagement. This hugely rewarding, varied and important role requires individuals with a passion of fitness and experience within customer service. You must enjoy a sales in environment, enjoy working in a fast-paced environment and poses excellent organisational skills.
There is a vast amount of opportunity to grow within the business developing knowledge allowing you to gain the right experience for club management, personal training or studio instruction. ONE LDN has a strong philosophy of staff training and development with weekly team meetings, group staff training, support, mentoring and the opportunity to attend external courses and gain new qualifications.
We expect ONE LDN staff to poses a can-do attitude, and an individual that will always go over and beyond normal industry standards, we hope to engage our members with an unparalleled experience that is driven from the service team.
- Passion for Fitness
- Interest or experience in face to face customer service
- Level 3 personal trainer qualification
- Full and valid first aid qualification
Apply by completing a CV. Include information on your current fitness and training background.
Casual: adhoc hours likely shifts include 1730-21.00 weekdays & weekend shift work.
Rota shift work incorporating opening/closing and some weekend work
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