Interstate Hotels & Resorts

Deputy Leisure and Spa Club Manager - Crowne Plaza Leeds

Leeds, West Yorkshire
£17.000 dependant on experience.
28 Jul 2017
25 Aug 2017
Job Type
Full Time

Deputy Leisure and Spa Club Manager - Crowne Plaza Leeds


  • Knowledge of both Leisure and Beauty
  • Good Sales techniques and experience in devising strategies around membership attraction and retention.
  • Excellent Customer Care skills and the ability to communicate and establish the needs of current and future members
  • Team Management Skills and business acumen.
  • Pool plant management experience is desirable
  • First Aid At Work and Pool Emergency Responder certification required
  • Level 3 NVQ in personal training required
  • Experience of membership management systems

The Role

As Deputy Leisure & Spa Club Manager you will responsible for:-
Looking after your club as if it's your own and getting to know your customers as well as delivering the very best business results. 
You will take responsibility for all leisure activities, ensuring the smooth running of leisure club operations in terms of both sales and membership retention.
You will drive and inspire both the Leisure and Spa team to make sure our guests and members have the best experience.
Your role will be to plan and identify trends, being able to measure productivity and monitor progress providing key information on a daily, weekly, monthly, and quarterly basis.
Ensuring all club equipment is in good condition and receives regular maintenance alongside ensuring that standards of cleanliness of the club and related areas are kept pristine.
Duty Management shifts are required as part of this role

The Person
In order to be successful in this role you must have experience in supervising/managing a team within a commercial Leisure/Spa environment, however, this does not have to be from a Hotel background.
Excellent interpersonal and communication skills are ESSENTIAL.
You will need to have a good knowledge of all aspects of the leisure and fitness industry.
Excellent organisational skills are also required for this demanding role and the ability to help train, develop and lead your team according to company guidelines and policy.
You will be able to demonstrate high quality people management skills as well as good business acumen.
Good Sales and Marketing skills are also essential for this role in order to devise appropriate strategies to attract and retain members in order to achieve membership targets.
Minimum 18 months solid supervisory experience


In exchange for your hard work and dedication we offer a comprehensive benefits package which includes:-

  • Employee Assistance Programme
  • Free meals when on duty
  • Use of Gym and Pool facilities
  • Discounted Room Rates across all Interstate Europe hotels plus discounted food and beverage when using this benefit.
  • Employee of the month scheme.

If you wish to be considered for this superb opportunity click ’apply’. You must be eligible to work in the UK.

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