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The top ten things that have changed how we work today.

Written by: Frances Leacy
Published on: 14 Apr 2023

The way we work has undergone a significant transformation over the years with technological advancements and changing work cultures playing a crucial role. Here we explore the top 10 things that have changed how we work today.

  1. The rise of remote work: The COVID-19 pandemic has accelerated the adoption of remote work, making it a new normal for many businesses. With the advance of digital communication tools, remote work has become more feasible and efficient than ever before. We have to be mindful that this is not AS easy in the world of leisure and hospitality as it comes with it challenges for ‘people facing’ industries, but it is still prevalent where possible for many such organisations, especially if you work in back-office roles, such as finance or marketing.

  2. Digital collaboration tools: The emergence of digital collaboration tools like Slack, Zoom, and Trello has revolutionised how we work together. Such tools make it a lot easier to communicate and collaborate with colleagues, regardless of their physical locations.

  3. Cloud computing: The rise of cloud computing has allowed companies to store and access data and applications from anywhere, making it easier to work remotely and collaborate in real-time. The technology offers affordable and enhanced business communications that may have previously been out of reach for many.

  4. Artificial intelligence: AI has transformed how we work by automating mundane tasks and improving decision-making processes. AI-powered tools like chatbots, voice assistants and machine learning algorithms are becoming more and more common in the workplace. AI can be used to monitor employee performance and provide feedback, enabling management to identify weaknesses and areas of improvement. But, with the added benefits of AI being able to streamline, save time and automate repetitive tasks, the disadvantages would be implementation costs, potential human job losses and a decline in emotion and creativity.

  5. Social media: This has impacted and changed how we communicate and market products and services. It is an integral part of our world, and most businesses will employ a social media strategy within their operations. It has become a vital tool for companies to engage with customers, make their brand come alive and recruit new talent.

  6. Mobile technology: The proliferation of mobile devices has made it possible to work from anywhere. Mobile technology allows us to stay connected with colleagues, access critical information and work on the go.

  7. Virtual and augmented reality: This is transforming how we train employees and collaborate remotely. Such technologies are becoming increasingly used in industries like healthcare, manufacturing, and construction.

  8. Gig economy: A term we are very aware of in the world of hospitality. The gig economy has changed how we work by allowing individuals to work on a project-by-project basis, rather than being tied to a traditional employer. By doing so, it has generated more opportunities for freelancers and independent contractors.

  9. Agile methodology: This is a project management approach that emphasises flexibility, collaboration and rapid iteration, breaking projects down in several dynamic phases, often known as sprints. Teams are then able to reflect to see if anything can be improved in the next sprint.

  10. Flexible work schedules: The traditional 9-5 workday is slowly fading away with more companies embracing flexible working schedules. Employees can now choose when to work, as long as they complete their projects and deadlines on time. It is a case of ensuring productivity remains the same and doesn’t suffer.

And as with all technologies, nothing is staying still. As it continues to evolve, we can certainly expect to see even more changes in the years to come.

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