Venue Host - Rhyl

Rhyl, Denbighshire (Sir Ddinbych)
Competitive
15 Feb 2017
01 Mar 2017
Bourne10849
Full Time

Would you like to work as a Venue Host for the 4th Best Biggest Company as voted for by The Sunday Times?

The Role:

To be the onsite champion and host for 'My Warner Table' and ensure that the guests experience, once on site, runs as smoothly as possible

Taking pride and joy in planning and hosting an exceptional experience for our guests with the goal of ensuring "every detail is thought through" in delivering a great tailored guest experience

You will work in a high performing, fast paced environment with the goal of creating rewarding relationships with our guests by providing individual, tailor made experiences, ensuring you meet the Warner standard and our guests' expectations

Provide informative and accurate advice, allowing our guests the confidence to talk with you

Communicate with fellow team members in running and supporting the smooth operation of 'My Warner Table'

Ensure clear communication and positive interaction is maintained between the bars and entertainments team to provide consistent and efficient service

Ensure that every detail of the teams service has been thought through, delivering a WOW factor to our guests by overseeing the service provided in your work area

Running the reports for My Warner Table and VIP seating in a timely manner to ensure that the guest requests are met

Ensuring that all My Warner Table and VIP administration requirements are met in preparation for the guest arrival

Support and host the delivery of VIP and My Warner Table experiences, ensuring the correct experience is delivered as per the guests requests

Experience:

Ideally you will have some hosting experience working within hospitality, hotels and a front of house environment

No formal qualifications are needed but a good standard of English spoken language is essential

We focus on the right attitude and the ability to embrace our culture

A full training program will be provided

The Benefits of working for us:

Free use of the Hotel facilities and discounts off our food and retail outlets

Discounted Bourne Leisure holidays for you, your family and friends

Reward and recognition schemes including long service and team member of the month

Externally recognised qualifications to give you the opportunity to develop and progress