Assistant Entertainments Manager - Chertsey

Thorpe Park
Chertsey, Surrey
Competitive
12 Jan 2017
19 Jan 2017
THO0000NL
Full Time

We are THORPE PARK Resort and we are part of the magical Merlin Entertainments!

We are scouting for a talented Assistant Entertainments Manager to join the Resort Entertainments & Events team. This role is an exciting opportunity for an Entertainments professional to join and deliver a wide range of Entertainment and Events across the Island for a variety of audiences.

This is a role like no other where your key focus will be to deliver a world-class calendar of entertainment operated attractions, special events and other seasonal compelling offerings throughout the year. Possessing a strong show and/ or entertainment background you will bring your knowledge to challenge and improve the guest experience as well as the operation. You will be able to ensure that every guest has safe and memorable experiences across all offerings and be able to resolve any guest complaint in a sensitive and creative manor.

Reporting to the Resort Entertainments & Events Manager you will play a key role in assisting with the development and long term strategy for Entertainments products such as; I’m A Celebrity Get Me Out of Here!, Angry Birds 4D Experience, FRIGHT NIGHTS and Music Events. Additionally you will be tasked with assisting with the development of new offerings that are compelling to families as well as thrill seekers that remain within health and safety procedures and cost effective. The role will also consist of being the departmental duty manager, accountable for all Entertainments offerings and show a strong presence on Resort as well as completing Business Continuity shifts on a rotational basis.

We are looking for the following skills and experience:

  • You will have proven experience in a management role, preferably from a shows or entertainment background
  • You must possess a positive, adaptable and creative attitude to problem solving
  • You will be an enthusiastic and lively leader with a passion for delivering great entertainment focusing on guest experience
  • Ability to meet all health and safety procedures
  • Excellent organisational and communication skills with the ability to influence
  • Ability to prioritise and manage an ever changing workload

This role is full time, permanent, averaging 40 hours per week and will include weekends, bank holidays and late nights as required.

Please note that successful applicants will be required to attend Interviews or an Assessment Centre at the Resort in the evening of Friday 20th January 2017.

Alongside a competitive annual salary and 28 days holiday you can look forward to enjoying a great benefits package  including a Group Personal Pension Plan, Merlin Magic pass, Employee Assistance Programme, Childcare Vouchers, Life Assurance, 25% discount in our retail shops and restaurants, 40% discount online off of Lego, and much more!