Waiters/Waitresses - Bournemouth

An exciting opportunity for F&B assistant (Waiter /waitress) has arisen at perhaps one of the best hotels in Bournemouth. If you are an experienced, passionate and proactive professional then this could be the perfect role for you. What we are looking for: To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow

• Able to work in all areas of Food & Beverage including Bar, Restaurant and Room Service
• Welcome guests in a polite and friendly manner
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Up-sell with latest departmental incentives
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Positive attitude
• Good communication skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

About the hotel: The Hermitage Hotel is a privately owned 4 AA star hotel located at the heart of Bournemouth. It has 74 rooms, 3 function rooms and 2 dining facilities that have been awarded with 1 AA Rosette. Visitors have rated Hermitage as one on the best hotels in Bournemouth and in 2014 this hotel received the Certificate of Excellence by Tripadvisor.

Job Type: Part-time and Full-time