Sales and Events Co-ordinator - Milton Keynes
- Recruiter
- stadium MK
- Location
- Milton Keynes, Buckinghamshire
- Salary
- Dependent on Experience
- Posted
- 07 Mar 2017
- Closes
- 31 Mar 2017
- Ref
- A0248
- Job Type
- Full Time
Sales and Events Co-ordinator - ArenaMK
Department: ArenaMK Sales
Reporting to: Arena MK Sales and Events Manager
Contract: Permanent
Hours per week: 40, 5 out of 7 days
Overall Objective: To act as a primary point of contact for all external enquiries booking meeting or event space
Job Description
Main Objectives
- To answer incoming enquiries via phone or email
- To win business through effective pricing and quick responses to enquiries
- To coordinate final details on a confirmed event
- To liaise with various departments, stakeholders and suppliers to ensure your booking is successful
- To create budget conscious proposals based on the clients requirements to win the business
Summary of Duties
- To deal with clients who have various event requirements that can come via various channels
- To quote clients on their specific event needs and answer any questions about the facilities/services of the venue whilst adhering to relevant Health and Safety standards/policies
- To answer all inbound phone calls and emails
- To check availability on our in house booking system for incoming enquiries
- To manage the workload for any new or existing bookings
- To liaise with the relevant departments and suppliers on confirmed bookings
- To ensure all correct contracts are sent over to the accounts department for billing prior to client arrival onsite
- To conduct venue site visits with clients to win the business or to complete necessary event details
Person Specification
Essential
- GCSE English and Math Grade C and above or equivalent
- Excellent verbal and written communication skills
- Ability to act on own initiative and be self-motivated
- Strong planning and organization skills
- Interpersonal skills
- IT skills
- Adept in use of Microsoft Excel, Microsoft Word, internet and email
- Excellent time management skills
Desirable
- Experience of working within a Hotel/Events business
- Flexible approach to working days and hours
- Knowledge of Opera booking system ( Sales and Catering)
Reference: A0248
Closing Date: 31st March 2017