Night Receptionist

Are you THE ONE?

We are currently looking for a Night Receptionist with a passion for delivering outstanding service to join our professional and friendly Front Office team at Taj 51 Buckingham Gate Suites and Residences, London and also have an opportunity at St James Court Hotel.  This person will be responsible for providing a passionate, charming and attentive service delivery to all guests and visitors according to our service standards in order to ensure guest satisfaction.

You will have previous experience within a four / five star hotel in the same capacity and have an outgoing personality, excellent communication skills as well as an excellent command of the English language. You will be an ambassador of the hotel and therefore have a true passion for dazzling our guests and exceeding their expectations.

Role

As Night Receptionist at Taj 51 Buckingham Gate Suites and Residences, London, or St James Court Hotel your role will include registering guests, allocating rooms / suites and ensuring all (check in and check out) processes are in line with standards. Also you will ensure that the guest is aware of the hotel facilities and room amenities and you will liaise with maintenance and housekeeping in case of guest requests. You will also need to assist our guests with their luggage and concierge needs.

Why are we THE ONE for you?

Taj 51 Buckingham Gate Suites and Residences, London

Taj Hotels Resorts and Palaces is part of the Indian Hotels Company Limited (IHCL) and is also part of the TATA Group, one of India’s largest organisations.Taj Hotels Resorts and Palaces owns and operates 93 hotels in 55 locations across India with an additional 16 international hotels in the Maldives, Malaysia, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East and employ over 13000 people.

Taj Hotels Resorts and Palaces, London is located in Central London and consists of two distinctly individual properties where guests can enjoy a range of restaurants, bars, meeting rooms, event space, a Wellness Centre together with a gym and Taj Khazana, a luxury lifestyle boutique which celebrates and supports the creative talent of Indian artisans.

The flagship of Taj Hotels Resorts and Palaces in Europe;Taj 51 Buckingham Gate Suites and Residences, Taj Hotels, London, our 5 Red Star property which has recently been fully refurbished, is located in the heart of Westminster, minutes from Buckingham Palace. The 84 luxurious and elegant suites offer the space and exclusivity of a private home with their own separate kitchen and living area and overlook the Westminster city area or the award-winning Shakespearean Courtyard and Victorian fountain. Guests can enjoy our recently opened Kona restaurant with a menu offering a contemporary take on European cuisine and the Riviera with locally sourced ingredients.

Situated across the award–winning Shakespearean Courtyard is St. James' Court, a Taj Hotel, London and is an English classic showcasing the charm of one of Britain's finest hotels. With 338 bedrooms this 4 Star deluxe hotel is crisp and elegant, with an easy charm that is reserved, yet attentive, we strive to make each visit more pleasurable and memorable for our guests. This is where guests are also able to enjoy a range of Food & Beverage facilities in the Hamptons Bar, The Cellar Room and Bistro 51, where a sophisticated soft, warm décor create a timeless setting to enjoy the sumptuous choice of signature dishes (European and Pan Asian Cuisine).

For more information about our property, please visit www.51-buckinghamgate.co.uk and www.stjamescourthotel.co.uk

We believe our people are the key to excellent service delivery and our success depends on you. We are devoted to creating a fun, friendly and creative environment where your work is valued and rewarded. Your journey with us will be one of personal development and career growth, enjoyment and fun that will enrich you for a lifetime!

In return for your hard work and dedication we are offering:

• A competitive salary
• Life Insurance
• Creative and friendly environment with great career progression opportunities
• Strong development opportunities with a dedicated Learning & Development Manager overseeing our team of qualified departmental trainers
• Incentivised Departmental Trainers programme
• Generous associate recognition / award programmes
• Associate Holiday Programme; 10 Complimentary Stays in Taj Hotels Resorts and Palaces properties worldwide, (based on availability)
• 50% discount off Food & Beverage at our sister restaurants; Quilon, the Michelin starred restaurant and the Bombay Brasserie as well as our restaurant Bistro 51 along with discounts at Bank Restaurant.
• Free meals and uniforms whilst on duty
• Free laundry and dry cleaning of work uniform.
• Automatic enrolment in the Company's pension scheme.
• Subsidised Chiropody Appointments

Due to the high volume of applications that we receive we are unable to reply to every application that we receive, if you do not receive a response within 7 days, please assume that you have been unsuccessful with this particular application.

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Apply now if you are ready to take on a new challenge.