Membership Administrator - Gillingham

Membership Administrator - Gillingham

Hours:             Part-time 24 hours per week

Roko Health Clubs are a privately owned group operating 5 full service clubs in a sector we call ‘premium affordable’. Our large scale established clubs have great facilities for our members and we hold our prices at a level that makes it truly compelling value for our customers.

To really make the clubs come to life we need a dedicated team who share our vision to passionately support and inspire our members to live a more active, healthy & fulfilling life for longer.

Roko Health Club Gillingham is Medway's premium family health club. With a great location and links to the M2 it is the club of choice for Gillingham, Rainham and the surrounding towns. The club has it "all under one roof" with state of the art gym, adult pool, children's pool, sauna, steam room, beauty spa, crèche, family activity zone, restaurant and four studios. These are all managed by a long serving, friendly team.

Your role will involve:

• You will ensure that the club membership system is kept accurate and up to date.
• Maximise membership revenue by enforcing the clubs rules of membership and membership agreement terms and conditions.
• Process new member sales and renewals.
• Proactively manage and recover debtors, notified cancellations and suspensions.    

Key Attributes are:

• You will be highly analytical and an excellent administrator. 
• You will be confident, well organized, structured and methodical in your work.
• You will be able to resolve any member issues by telephone or in person. 

                                                                                                                                So if you’re looking to join a company where you can make a difference and reach your true potential then come and talk to us.