Duty Manager – Preston

BUSINESS & BANQUETING DUTY MANAGER

An exciting opportunity has arisen within the Village for a customer focused Duty Manager, passionate about working with a team to deliver a great guest experience in our Business and Banqueting department.

Interested in:

An energetic and approachable Duty Manager to work closely with our operational team to maintain the highest quality service for the Customer. A candidate who should be able to demonstrate supervisory or management expertise; a knowledge which is likely to have been acquired within a similar position in the hospitality Industry, who is keen to train and motivate others to deliver fantastic customer service.

The main duties of the role will be:

• The set up and delivery of a 5* standard service to Conference, Events and Wedding Clients as per the function notes and in line with Business and Banqueting guidelines
• The running of client events, leading the Operational Team.
• The cashing up of tills and sending reports to the Management Team.
• Ensuring the correct storage and transport of all crockery, cutlery, glassware and front of house equipment.
• Assisting with the delivery of food service.
• Working with the team to ensure the general cleanliness of all areas.
• Supporting, working alongside and mentoring Ribby Hall Village Business and Banqueting team members and agency staff to ensure standards are maintained.

Our perfect match will possess the following essential attributes:

• Excellent communication and people skills.
• Flexibility, determination and the ability to cope well under pressure
• Enthusiasm and the desire to provide a fantastic customer service.
• Pro-active with excellent follow through on tasks
• Attention to Detail
• Good time management and organisational skills
• Ability to work on their own initiative within a work environment.
• A positive attitude and approach to team work.
• Immaculate personal presentation and hygiene standards.

Due to licensing laws applicants must be 18 years of age or above.

Availability:

The position is full time: 5 days from 7. The normal hours of work are 45 per week. Full flexibility to work late evenings and weekends is essential to meet the commercial needs of the business.