Car Park Assistants - Stafford

Do you love working with people from all ages and backgrounds? Can you provide service with a smile to hundreds of customers, every day? We're looking for 2 Car Park Assistants to join our team on an hourly paid, fixed term basis. You'll help cover our busy periods and support the team to help offer all of our visitors an exceptional welcome.

It is a great time to get involved, though Shugborough came to the Trust in the 1960’s, until recently the estate has been managed by Staffordshire County Council on a long term lease. Now, it has returned to the direct management of the National Trust and Shugborough has now newly opened as a visitor attraction.

What it's like to work here

Home to the Anson family since 1624, the Shugborough Estate is the complete working estate. The estate includes a Georgian mansion house with magnificent views over the riverside garden terraces, Grade 1 listed parkland, walled garden and working farm. More recently, Shugborough was the home of Patrick Lichfield, photographer and cousin to the Queen, and features in much of his work.

What you'll be doing

You’ll be working outside, meeting and greeting our visitors, providing help and guidance on where to park and may be required to sell parking tickets. You'll help to keep the car park and surrounding area in good order, and provide a courteous and informative service to our visitors.

You’ll also be responsible for answering queries and making sure visitors can find everything they need for their visit. When interacting with our customers, you’ll inform them of the amazing work we are doing and what their money is funding, promoting local projects or promoting our cause.

As this is an outdoors role, you'll need to be comfortable working in all weather conditions.

Who we're looking for

To be fantastic in this role you’ll need:

• Genuine enthusiasm for working with people

• Excellent customer service skills

• Good understanding of the National Trust and what we do

• A willingness to learn new skills, and a can do attitude

• Experience of working in a customer service or sales team

• Experience of working for, or knowledge of a heritage organisation

The package

Looking after you

• Health cash plan – from as little as £2.81 per month for you and your dependents

• Pension contribution match up to 10%

• EAP and proactive Health and Wellbeing

• Discounted gym membership

Looking after your career

• Grow your career through professional training courses across the Trust

• Develop your skills with an internal secondment

• Pay review linked to values and behaviours, commitment to progression

• Income protection due to illness

Unique to Us

• Work in some of the most beautiful, iconic and unique locations in the UK

• Free entry to NT properties for you, a guest and your children (under 18)

• 20% off in our retail and catering outlets

• Discount up to 35% off a National Trust holiday cottage booking