Leisure Receptionist

About us

The Lensbury situated by Teddington Lock is a well-regarded private members’ club, boasting many facilities including a swimming pool, state-of-the-art gym, tennis courts and a Watersports Centre. It is also a four star Hotel and Conference Centre, hosting conferences and special events, including weddings and private parties

The Role

• Provide all members and guests of Lensbury with a warm welcome
• Deal efficiently and professionally with enquiries from members, guests and potential members in person and on the telephone
• Take bookings for all leisure related activities e.g. tennis and swimming lessons and Spa treatments
• Process all cash procedures, ensuring accuracy and security at all times

The Candidate

• Ability to deal effectively and competently with all guests and members
• Methodical approach to work
• Excellent customer service skills and good telephone manner
• Accurate typing skills and good attention to detail
• Previous experience within a reception or similar role and knowledge of computerised reservation systems
• An interest in Sport and Leisure would be an advantage

Terms & Conditions

• Up to 39 hours per week worked on a shift rota basis including evenings and weekends
• Paid annual leave of 4 x weekly contracted hours plus pro rata Bank Holiday entitlement
• Free meals provided (for 6+ hour shifts)
• Use of some leisure facilities including swimming & gym
• BUPA and non-contributory pension scheme on service criteria