Customer Service Advisor for a Leading Trampoline Park, High Wycombe. Up to 20k per annum

Customer Service Advisor for a Leading Trampoline Park, High Wycombe. Up to 20k per annum

My client is looking for customer service advisors to join the central customer service and sales team for one of the leading trampoline park operators in the UK, based in High Wycombe. The team is dedicated and the environment is fast paced, fun and performance driven with a strong focus on customer service.

Your key responsibilities will include:

* Deal with enquiries for party bookings and opening times
* Manage the complaint process to ensure customer satisfaction
* Reach out to guests to gather feedback on their visit and to ensure retention of clientele
* Reach out to corporates in the area to improve awareness of offering
* Contact local schools, community groups/sports teams to book in parties and increase awareness of the facility

We are keen to talk to candidates who will thrive in a role where you will be given responsibility and accountability to work with senior leaders in the business and where they will be looking for guidance and expertise. As such we are looking for a confident individual with excellent written, communication and IT skills and candidates who have excellent customer service skills with the ability to work as part of a team. The role will require evening and weekend work, so flexibility is key.

My client is offering a very competitive salary of up to 20k per annum and the chance to work in a very friendly and energetic environment.

Due to the high interest in these types of positions only those candidates meeting the above criteria will be contacted.

Interviews are immediately available.