Spa Manager - London

KX Gym
Chelsea, London
Competitive
05 Dec 2016
02 Jan 2017
Full Time

Spa Manager

An exciting opportunity has become available to join KX, an exclusive Private Members Health Club located in Chelsea, London.

We are currently recruiting for a full time Spa Manager to lead the operational and financial direction of the spa ensuring complete viability of the spa, maximising all opportunities and resources. To maintain cutting edge knowledge, and make strategic and operational decisions in creating and implementing treatments and concepts. To ensure that the highest standards are adhered to throughout the spa and that guest service exceeds all expectations.

The Spa Manager must demonstrate effective retail and revenue management with knowledge of local practices. They will be in charge of the development of the spa in accordance with KX standards working closely with the other heads of departments within KX.

We are looking for an individual who is strategic, proactive and who have a proven track record in both sales and marketing of a Spa. Applicants need to evidence the understanding of market trends and need to put together sound business plans. They must have strong communication and interpersonal skills and demonstrate effective leadership. Applicants are required to have at least five years previous employment in a related position.

Duties to include:

  • To assume full responsibility of the smooth running of the spa
  • To provide day-to-day support to all of the Spa staff and Independent contractors
  • To achieve predetermined financial targets on a monthly basis. 
  • Responsible for the highest standard of customer service is delivered to all members and guests visiting the Spa. Taking spa booking calls and directing to the correct departments
  • Ensuring the highest level of service is given to all spa members and guests at all times

The successful candidate will have a high level of presentation and due to the nature of the role will be fluent in English.

Please note that all positions at KX are paid on a monthly basis. This position is a full time role working 5 days out of 7 (including weekends) with a mix of morning, daytime and evening shifts.

Benefits include:

  • Competitive rates of pay
  • Free use of the gym facilities
  • 28 days holiday (including Bank Holidays)
  • Stake Holder Pension Scheme (after qualifying period)
  • Medical Cash Plan (after qualifying period)