Customer Service Assistant (20 hours) - Guildford
- Recruiter
- Freedom Leisure
- Location
- Guildford
- Salary
- £15069.12 - £16367.10 pro rata
- Posted
- 24 Aug 2015
- Closes
- 13 Sep 2015
- Ref
- GSCS0820
- Job Type
- Part Time
Freedom Leisure, the largest provider of community leisure in the South East, are looking for exceptional people to join the team. We need dedicated employees to deliver a great service to our customers.
Customer Service Assistant
Guildford Spectrum
Hours: 20 per week (Mondays, Tuesdays and 2 weekends per month)
Rate of Pay: £15069.12 - £16367.10 pro rata
We are looking for an experienced (or willing to learn) Customer Service Assistant to join our friendly and professional freedom leisure team.
- Ensuring high levels of Customer Service in person and on the phone
- Dealing with a wide range of customer queries
- Taking bookings for classes and activities, taking payments when necessary
- Ensuring the Reception area is maintained to a high standard and that relevant information is to hand and up to date
- Being the 1st Point of Contact for customers entering the Centre
- Taking cash and card payments from customers
You will need to have experience of serving customers in a face to face environment, ideally in a leisure or sports industry role. You will also need to have an excellent standard of English and Maths, including GCSE’s and a good working knowledge of IT.
Closing date: Sunday 13th September 2015