Customer Service Assistant x 5 - Woking Leisure Centre

Woking, Surrey
Rate of Pay: £5.13 - £6.50 per hour depending on age & experience
29 May 2015
14 Jun 2015
wcsa1069
Full Time, Part Time

Freedomleisure, the largest provider of community leisure in the South East, are looking for exceptional people to join the team.  We need dedicated employees to deliver a great service to our customers.

Customer Service Assistant x 5

Woking Leisure Centre

Hours: various hours available on a casual zero hours contract

Rate of Pay: £5.13 - £6.50 per hour depending on age & experience

We are looking for experienced (or willing to learn) Receptionists or Cashiers to join our friendly and professional freedom leisure team.  Your main responsibilities will include:

  • taking bookings and processing memberships using a computerised booking system, accepting cash and card payments 
  • Till operation, cashing up as and when required ensuring control and security of takings under the supervision of senior members of staff
  • to prepare, sell and serve drinks and food, to operate the Cafe in accordance with Food Hygiene standards
  • advising customers, to actively promote the facilities, services and products available throughout Freedom Leisure
  • to greet, help and serve customers in a friendly & enthusiastic manner, provide an excellent level of customer service at all times
  • dealing with any customer contact/complaint/comment professionally and courteously referring issues to the appropriate staff member
  • ensuring the Customer Services area is clean and tidy, cleaning and clearing tables, chairs, emptying bins etc

You will have a GCSE in Maths (or equivalent) and ideally an NVQ in Customer Services. You will also have previously dealt with the public. 

Please click to apply with a CV and Covering letter (quote reference wcsa1069) or download an application pack from our website freedom-leisure.co.uk (work for us) and return to Woking Leisure Centre.

Closing date: Sunday 14th June 2015