Customer Service Assistants x 5

Woking, Surrey
£5.35 - £7.14 per hour
17 Feb 2015
17 Mar 2015
wcsa1069
Freedomleisure , the largest provider of community leisure in the South East, are looking for exceptional people to join the team.  We need dedicated employees to deliver a great service to our customers.
 
Customer Service Assistant x 5
Woking Leisure Centre

 
Hours: various hours available on a casual zero hours contract
Rate of Pay: £5.35 - £7.14 per hour


We are looking for experienced (or willing to learn) Receptionists or Cashiers to join our friendly and professional freedom leisure team.  Your main responsibilities will include:

  • taking bookings and processing memberships using a computerised booking system, accepting cash and card payments 
  • Till operation, cashing up as and when required ensuring control and security of takings under the supervision of senior members of staff
  • to prepare, sell and serve drinks and food, to operate the Cafe in accordance with Food Hygiene standards
  • advising customers, to actively promote the facilities, services and products available throughout Freedom Leisure
  • to greet, help and serve customers in a friendly & enthusiastic manner, provide an excellent level of customer service at all times
  • dealing with any customer contact/complaint/comment professionally and courteously referring issues to the appropriate staff member
  • ensuring the Customer Services area is clean and tidy, cleaning and clearing tables, chairs, emptying bins etc
You will have a GCSE in Maths (or equivalent) and ideally an NVQ in Customer Services. You will also have previously dealt with the public. 
 
Closing date: Sunday 29 th March 2015