Member Service Manager - Bahrain

Member Service Manager - Bahrain

Your Career Workout starts here

Are you ready for a new challenge?

We are currently recruiting for Member service managers who are passionate about customers.

This role is designed to deliver 10 out of 10 customer experience at all time through effective team leadership, continuous planning and fast execution of retention strategies.

Qualifications:

• Proven working experience as a customer service manager
• In-depth knowledge of customer service principles and practices
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills

Entry Criteria to Apply for this role:

• Ability to lead, motivate and develop a multicultural team
• Has an understanding and knowledge about our customers
• Effectively deals with complaints and member queries
• Excellent communication and influencing skills with the flexibility to communicate effectively with different audiences
• Strategic and futuristic approach with ability to apply fast solutions
• Creative thinking to be available to come up with new ideas t improve customer service
• Customer experience and team engagement
• Experience in fitness industry, preferred but not essential