Sales Support Executive

Costa Coffee
England, Bedfordshire, Dunstable
Negotiable
13 Jan 2017
27 Jan 2017
520364
Whitbread PLC
Full Time
Partnerships Central Support Executive - Costa Partnerships - Dunstable Based

Deliver a world class customer service to both internal and external partners

* Learn new skills and develop your knowledge of the Costa brand
* Challenging and different every day
* Be part of a confident, professional, vibrant and knowledgeable team

We're Costa, the nation's favourite coffee shop brand*, pouring our heart and soul into everything we do and creating moments to remember for our customers, our communities and for each other. Together we turn sips into smiles, choices into opportunities and passions into careers. Help us spread a little happiness!

Who we are looking for

A can doer with a get up and go attitude with a thirst for knowledge and a curiosity to understand more about Partnerships and how it works. You're confident, calm and collected with an eagerness to learn and a readiness to take on new and additional responsibilities. You will be an ambassador for the Partnerships Team with both internal and external partners therefore you will confidently engage and connect with partners, colleagues and suppliers. To deliver this telephone/web based role you will have an amazing telephone manner and will strive to deliver the very best service. An eye for detail and be able to spot an error at 100 paces! Customer service or supply chain knowledge would make you perfect for this role.

A bit about the role

Delivery of world class customer service both to internal and external partners with the ability understand partners needs and requirements from the outset. You will be processing inbound orders and facilitation of equipment installations from order to invoice. Strong customer and supplier relationships are essential and a willingness to solve problems to provide the best possible outcome for Costa and Partners, demonstrating excellent communications at all levels. Super organised along with a positive attitude to deliver great quality service every time. Come along armed with new perspectives on the way we operate, be curious to ask questions and challenge the status quo.

This role has the potential for the right candidate to grow and develop into other areas of the business.

So bring us your unique blend, together with ambition and experience and in return we'll give you a competitive salary, a very achievable yearly bonus, plenty of benefits and more coffee than you could dream of to enjoy in an innovative environment.

*Independent survey of 5000 people published in December 2014 by Allegra Strategies. For further details see www.costa.co.uk/terms