Sales Executive - London
- Recruiter
- Chelsea FC
- Location
- London
- Salary
- Competitive
- Posted
- 19 Dec 2016
- Closes
- 03 Jan 2017
- Ref
- HSENOV16
- Job Type
- Full Time
Hospitality Sales Executive
Reporting to: Hospitality Sales Manager
Department: Hospitality
Job Function: Proactive and reactive new business sales for Hospitality
Key responsibilities
- Generate new seasonal hospitality leads and produce a strong new business campaign
- Proactively generate new match-by-match leads.
- Ensure all enquiries are responded to and followed up in line with our CFC expectations and policies.
- Provide weekly pro-active sales reports with line manager.
- Host new business clients on matchday and at other business related events.
- Forward planning and conducting client facing interaction with key accounts on a matchday
- Represent the Chelsea FC brand at any external events, meetings, exhibitions.
- Assisting with sales, administration, and marketing of matchday packages.
- To work closely with operations on a matchday to ensure clients contentment within all aspects of hospitality
- Arranging and facilitating show rounds for matchday and seasonal sales.
- Assist with processing of tickets for all games.
- Liaison with operations prior to and on match day to ensure client satisfaction.
Measures of Performance
- To ensure that all clients are dealt with professionally and courteously at all times
- Achievement of team targets as set
- All administration completed accurately and efficiently
- To ensure that all objectives set out on appraisal are achieved
- To ensure all measures of performance criteria are met and exceeded
- To achieve maximum results in Mystery Shopper
Person Specification
- Proven track record with two years’ experience selling premium hospitality
- Target driven
- Confident in client facing situations
- Excellent verbal and written communication skills
- Organised and efficient
- IT Skills to a high standard
- Commitment to the hours to do job including Matchdays and evenings
- Sound knowledge of Sales techniques and selling strategies
- Product knowledge and understanding of company objectives