Sales Executive - London

Chelsea FC
London
Competitive
19 Dec 2016
03 Jan 2017
HSENOV16
Full Time

Hospitality Sales Executive

Reporting to: Hospitality Sales Manager

Department: Hospitality

Job Function: Proactive and reactive new business sales for Hospitality

Key responsibilities

  • Generate new seasonal hospitality leads and produce a strong new business campaign
  • Proactively generate new match-by-match leads.
  • Ensure all enquiries are responded to and followed up in line with our CFC expectations and policies.
  • Provide weekly pro-active sales reports with line manager.
  • Host new business clients on matchday and at other business related events.
  • Forward planning and conducting client facing interaction with key accounts on a matchday
  • Represent the Chelsea FC brand at any external events, meetings, exhibitions.
  • Assisting with sales, administration, and marketing of matchday packages.
  • To work closely with operations on a matchday to ensure clients contentment within all aspects of hospitality
  • Arranging and facilitating show rounds for matchday and seasonal sales.
  • Assist with processing of tickets for all games.
  • Liaison with operations prior to and on match day to ensure client satisfaction.

Measures of Performance

  • To ensure that all clients are dealt with professionally and courteously at all times
  • Achievement of team targets as set
  • All administration completed accurately and efficiently
  • To ensure that all objectives set out on appraisal are achieved
  • To ensure all measures of performance criteria are met and exceeded
  • To achieve maximum results in Mystery Shopper

Person Specification

  • Proven track record with two years’ experience selling premium hospitality
  • Target driven
  • Confident in client facing situations
  • Excellent verbal and written communication skills
  • Organised and efficient
  • IT Skills to a high standard
  • Commitment to the hours to do job including Matchdays and evenings
  • Sound knowledge of Sales techniques and selling strategies
  • Product knowledge and understanding of company objectives